Privacy Policy

1. Information We Collect

We collect information you voluntarily provide through our contact form, email, telephone calls, proposals, and project communications. This may include your name, email address, telephone number, company, event details, venue information, service requirements, and any files or messages you send us.

When you use our website, limited technical data may be collected automatically, including IP address, browser type, device information, referring pages, pages visited, and approximate location derived from IP address.

2. How We Use Information

We use information to respond to inquiries, prepare proposals, schedule and deliver production services, process payments, provide customer support, improve our website and services, maintain security, comply with law, and communicate about projects or services you request.

We do not sell or rent your personal information.

3. Cookies and Analytics

Our website may use essential browser storage to remember preferences such as light or dark mode. We may also use analytics services, including Google Analytics, to understand aggregate website usage. These providers may set cookies or use similar technologies under their own privacy policies. You can restrict cookies through your browser settings.

4. Service Providers and Disclosures

We may share information with trusted providers that help us operate our website and business, such as website hosting, email delivery, analytics, payment processing, cloud storage, and production vendors. They receive only the information reasonably needed to perform their services.

We may disclose information when required by law, to protect rights or safety, to investigate misuse, or in connection with a merger, sale, or transfer of business assets.

5. Production Media and Client Content

Recordings, graphics, credentials, attendee information, and other materials supplied for a production are used to perform the contracted services. Ownership, permitted portfolio use, retention, confidentiality, and delivery of production media are governed by the applicable proposal or production agreement.

6. Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described here, to maintain business records, and to meet legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

7. Your Choices and Rights

You may request access, correction, or deletion of personal information we maintain about you, subject to applicable legal and contractual requirements. You may also opt out of non-essential marketing messages at any time. We do not knowingly collect personal information from children under 13.

8. External Links and Changes

Our website may link to third-party platforms, including video and social media services. Their privacy practices are governed by their own policies. We may update this policy periodically and will post the revised effective date on this page.